Support
Most answers are below. If yours isn't, reach out directly.
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Orders are processed within 2–3 business days of purchase confirmation. Once shipped, you will receive a tracking number at the email provided at checkout.
For questions about an existing order, email orders@kaveraofficial.com with your order number in the subject line. Response within 48 hours.
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The KAV-001 is cut close to the body — true to size throughout.
If you're between sizes, size up. A detailed size guide is available on the product page.
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KAVERA ships domestically within the United States. International shipping will be evaluated following the initial launch.
Estimated delivery is 5–8 business days from the date of dispatch, depending on location.
A shipping confirmation and tracking number will be sent to the email address provided at checkout once your order has been dispatched.
KAVERA is not responsible for delays caused by carrier conditions or circumstances outside our control. All shipping timelines are estimates, not guarantees.
Shipping rates are calculated at checkout based on order weight and destination.
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KAVERA accepts returns on unworn, unwashed items in original condition within 30 days of delivery. Items must have all original tags attached and show no signs of wear or alteration.
Final sale items are not eligible for return or exchange.
To initiate a return, contact returns@kaveraofficial.com with your order number and reason for return. Our team will provide return instructions within 48 hours.
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.
Refunds are processed to the original payment method within 5–7 business days of receiving and inspecting the returned item. KAVERA reserves the right to decline returns that do not meet the above conditions.
Still have a question? Reach us at support@kaveraofficial.com